Meet the AI4CW 2025 Team & Projects
EOTSS Human Resources (HR)
This AI for the Commonwealth (AI4CW) team is collaborating with the Executive Office of Technology Services and Security (EOTSS) to develop an AI-powered centralized knowledge base for Commonwealth employees. Locating relevant HR information can be time-consuming for employees, which can overload HR departments and create unnecessary delays in access and support. To address this, the team is designing an AI system that enables employees to quickly locate the HR answers they need.
Bhavya Agarwal
Dev Mehta
MassDOT RFI Chatbot
To reduce review time and create a smoother RFI review process for the Massachusetts Department of Transportation (MassDOT), this AI for the Commonwealth (AI4CW) team is building a three-part chatbot system that handles Requests for Information (RFIs) summarization, vendor submission analysis, and contextual integration. This system will help support more efficient decision-making and solve delays in reviewing RFIs caused by the manual nature of cross-referencing documents and submissions.
Mehek Shaw
Brandon Alexander
EEA Permits Chatbot
This AI for the Commonwealth (AI4CW) team is working with the Executive Office of Energy and Environmental Affairs (EEA) to build a chatbot that brings all of EEA’s permit data into one easy-to-use interface. This centralized tool can help users more easily locate and apply for the correct permits, allowing the government process to become more accessible, efficient, and transparent.
Rudraksh Chaudhry
Anshuman Agarwal
EOLWD’s Department of Unemployment Assistance (DUA)
This AI for the Commonwealth (AI4CW) team is building an AI chatbot that provides real-time training support and guidance to new call center staff at the Department of Unemployment Assistance (DUA). The DUA experiences extreme surges in call volume, overwhelming departmental staff and leaving both employees and claimants in difficult positions. By supporting onboarding and day-to-day learning with intelligent AI tools, the DUA can strengthen its frontline response and better meet the growing demand for services.
Tanush Vijayakumar Savadi
Dhriti Madireddy
DESE IDEA Compliance Tool
This AI for the Commonwealth (AI4CW) team is working on a tool that helps caseworkers at the Department of Elementary and Secondary Education (DESE) process and prioritize IDEA complaints more efficiently. The DESE is overwhelmed by the volume of Individuals with Disabilities Education Act (IDEA) cases, making it challenging to meet the federally mandated deadlines. By using AI to organize and analyze case information, this tool aims to speed up decision timelines and ensure students receive timely support.
Nhat Minh Le
